Getting Started Toolkit

Steps to take after your employees have enrolled

UnitedHealthcare research shows that less than two-thirds of new members of UnitedHealthcare have an excellent understanding of their plans.1 Those who don't understand their plan can experience cost surprises, delays in care and more. The Getting Started Toolkit can help your employees gain a better understanding of their health plans, right from the start.

There are 3 sections in the toolkit.

Each section offers resources to help educate and engage employees on how to make more informed decisions when using their health plan.

The resources include fliers for posting in breakrooms, videos for your intranet site, infographics to help explain complex topics, quizzes to engage and emails to educate.

Download the At-A-Glance Getting Started Toolkit Flier

Use this planning guide for building your communications program. The resources in this flier are available on this website for you to use as you wish. Please do not share this flier with your employees. 

A–Z Directory

Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.

Visit our A–Z Directory

Other online resources

Employer eServices®Opens a new window is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.
Log in to Employer eServicesOpens a new window

Digital Onboarding is designed to save you time and money by eliminating the need for live enrollers, paper forms or third-party solutions. 
Learn more about Digital Onboarding

Eligibility VerificationOpens a new window for existing employers allows you to make sure you meet participation and eligibility requirements. 
Check Eligibility Verification StatusOpens a new window

Questions? We’re here to help.

  • If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
  • If you are a broker or consultant: Call your UnitedHealthcare sales representative.

1UnitedHealthcare New Member Tracking Survey, July 2017.

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