What to know about COVID-19 vaccines

COVID-19 vaccines are an important step in slowing the spread of the disease and we encourage everyone to get a vaccine as it becomes available to you. It will take time to make enough vaccines for everyone. Due to the initial limited supply, the Centers for Disease Control and Prevention with state and local health departments are coordinating who should get vaccinated first and where vaccines are available. We are committed to providing helpful vaccine information, resources to support you and $0 cost-share on COVID-19 vaccines through the national public health emergency period.

How to get a vaccine

Due to limited supply, COVID-19 vaccination is occurring in phases. People at highest risk are getting vaccines first. Vaccine availability and eligibility varies locally.

Vaccine protection and safety

Vaccines help save lives. FDA-authorized COVID-19 vaccines may help protect you, your family and friends from getting the disease. They are as safe and effective as possible at preventing COVID-19.1

$0 vaccine cost-share

You should not receive a bill for your COVID-19 vaccination through the national public health emergency.2

Preparing for your appointment

Once your vaccine appointment is scheduled, find out what information you might need and what to expect while you’re there.

Answering your questions

To help you plan and keep you informed, we’ve gathered key public information about COVID-19 vaccines below. The CDC remains the best resource on COVID-19 vaccines.

Protection and safety

Watch a video to learn COVID-19 vaccine safety and why they're recommended. 

COVID-19 Vaccine Informational Video

Cost and coverage

Distribution and availability

First dose appointment preparation

Getting your second dose

After you get vaccinated

Stay safe and healthy

It’s important to follow public health guidelines to help you stay healthy, even after you get vaccinated. Protect yourself and others from COVID-19 by following these simple steps:

  • Wear a face mask
  • Continue to physically distance
  • Avoid crowds
  • Wash your hands

Remember to stay on top of your doctor appointments like annual checkups and care for anxiety, depression and loneliness. Most providers also offer telehealth visits to help you get the care you need.

Clinical resources

Want to learn more? Here are clinical resources from various authorities to help in understanding COVID-19 vaccines.

Vaccine fraud awareness

Be on alert for fraud. If someone calls, texts, or emails you promising access to the vaccine for a fee, don’t share your personal or financial information.

  • No one should ask you to pay to put your name on a list to get the vaccine
  • No one should ask you to pay to get early access to a vaccine

UnitedHealthcare will only request secure information from you through your password-protected member account. 

We're listening

We’re committed to keeping you up to date on COVID-19. We're taking note of your questions and working hard to provide answers. Let us know how we’re doing.

We’re making regular updates to the site. Please check back often for the latest information. 


  1. Key things to know about COVID-19 vaccines, Centers for Disease Control and Prevention website, Feb.27, 2021.
  2. If you receive additional services during your vaccination appointment, you may be responsible for copays, deductibles, coinsurance or out-of-network charges, according to your benefits plan.
  3. Always follow vaccination instructions from the manufacturer.


Follow vaccination instructions from the manufacturer. The current FDA-authorized COVID-19 vaccines may not be appropriate for everyone. There are special considerations for people with certain conditions, of different ages, and who have had treatments such as monoclonal antibody therapy and convalescent plasma. If you have questions about the COVID-19 vaccine, talk to your health care provider or visit the CDC’s Frequently Asked Questions

The information is a summary and is subject to change. This page describes general benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative or call the number on your UnitedHealthcare card.